“被迫”与“自愿”:民办教育企业课程咨询员加班现象研究 —— 基于对 T 市 DN 公司的田野调查
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"Compulsory" or "Voluntary"? A Study on Overtime of Private Education Enterprises Curriculum Consultants —— Based on the Field Survey of DN Company in T City
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    摘要:

    随着经济的快速发展,白领群体因频繁加班导致的“过劳死”“抑郁症”现象层出不穷,白领 群体的“加班”已经成为当前职场中的常见现象。近些年又出现了“无薪加班”“自愿加班”等一些新的加班现象, 极大地影响了白领群体的生活质量甚至身体健康,因此受到了学术界的广泛关注。其中 ,“民办教育机构课程咨 询员”的自愿加班不容忽视。调查发现,种种“自愿加班”背后其实隐藏着难言的“被迫手段”。研究选取 T 市一家大型民办 IT 教育机构的课程咨询员作为调研对象,利用布洛维的“赶工游戏理论”和戈夫曼的“拟剧理 论”,同时引入“关怀文化”的概念对加班的维持方式进行探索。研究得到三个结论:1. 民营企业管理者在制 定“游戏规则”时,“后台规则”是导致加班的根本原因;2.“关怀文化”是缓解两种规则冲突的调和手段;3.“自 愿加班”现象虽然看似是员工极具奉献精神的体现,但实际上背后是由一整套制度逻辑所“推动”的。

    Abstract:

    The recent three decades witness China's rapid economic development. It is common that white-collar workers have to work overtime. More and more white-collar workers, thus, suffer from "death of overwork" or "depression" due to their frequent overtime working. In recent years, the emergence of some new forms of working overtime phenomena, such as "no pay overtime" or "voluntary overtime", which have greatly affected white-collar workers' quality of life, or even their physical health, draws extensive attention from the academic circles. Among them, the "voluntary overtime work" of the private education institution curriculum consultants cannot be ignored. In fact, there is an unspeakable "forced means" behind all kinds of "voluntary overtime". This study, taking course consultants of a large private IT education institution in T city as subjects and using Michael Burawoy's "making out" theory, Goffman's dramatization theory, and the "caring culture" concept, explores the "overtime" phenomenon of private institutions. The results of the study indicate that 1) when the private enterprise managers formulate the "rules of the game", "background rules" are the root causes of "overtime"; 2) "caring culture" is a reconciliation method to ease the conflicts between the aforementioned rules; and 3) although the "voluntary overtime" phenomenon, in appearance, is an embodiment of employees' dedication to their work, it is actually driven by a whole set of institutional logic behind the phenomenon.

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张 鹏.“被迫”与“自愿”:民办教育企业课程咨询员加班现象研究 —— 基于对 T 市 DN 公司的田野调查[J].中国劳动关系学院,2018,32(3):105-115.

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  • 在线发布日期: 2023-05-22
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